![]() If the above solutions do not resolve your problem, consult Knowledge Base article 13855 for instructions on contacting Logitech Technical Support. You will see the Connect Utility screen as shown below:Ĭlick Done if the mouse is working properly, otherwise follow the onscreen instructions to retry. Type in C:\Program Files\Logitech\SetPoint\connect.exe. Make sure the USB receiver is directly and securely plugged into a working USB port on your computer.įollow the below procedure to re-connect your mouse. If it is not green, press the power button (shown below) for approximately one second. The power light on the bottom of the mouse should be green. For battery installation instructions, please see Knowledge Base article 360023389753. Make sure you have fresh batteries in your mouse.
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